Support

Need help with KorrektWort? Most things are self-serve, check the quick answers below, and email us for anything else.

Billing & subscription

• Cancel or change your Pro subscription, update your payment method, or download invoices: open Billing and choose Manage subscription, it takes you to the secure Stripe portal.
• Credit packs are one-time purchases; credits never expire.
• Payments are processed by Stripe. We never see or store your card details.

Account & your data

• Export all your data (JSON) or permanently delete your account any time on the Account page, no email needed.
• Change your native language in Account.
• How we handle your data: Privacy Policy.

Learning features

• Adding a word already in our shared dictionary is free, credits are only spent when the AI generates something new for you.
• New accounts start with 20 welcome credits; free accounts then top up to 5 credits each month. Pro is unlimited (with fair-use limits).
• Review sessions and browsing your saved words never cost credits.

Contact us

Email contact@korrektcode.de and we'll get back to you within 1–2 business days. Please write from the email address you use to sign in and include what you were doing when the problem occurred.

Legal notice: Impressum · Terms of Service